Privacy Policy
Agree
By using the Website and the services offered through the Website, you agree to this Privacy Policy and consent to Mamnus collecting and using your personal information in accordance with this policy.
By clicking "Accept" or any other button on the Website indicating acceptance of this Privacy Policy, you expressly consent to the collection and use of your personal information in accordance with this policy.
If you do not want to provide us with personal information, you do not have to do so, but this may affect your use of the Website or any products and services offered on the Website.
Types of Personal Information We Collect
Mamnus collects your personal information in the normal course of providing products and services through the Website.
The types of personal information we may collect include:
Personal information - such as your name, date of birth and location;
Contact information - such as your email address, business and residential mailing addresses, telephone number and third-party usernames;
Financial information - such as the credit or debit card number and bank account information you use to transact with us;
Commercial information - such as your order history, products you have viewed on our website and products you have added to your wish list;
Statistical information - such as the date and time you visit our website, the Internet address of the website from which you linked to our website, search history, browsing history, click history, which areas of the website you use and how you navigate around the website;
Preferences - such as your online shopping preferences and choices;
Internet activity - such as your IP address, browser type, operating system and hardware model
Other information - any other personal information you may provide to us from time to time.
How we collect personal information
The types of personal information collected depend on the transactions you have with us and the purposes for which we collect the information. For example, we may collect personal information from you when you:
Visit and use our website. We collect your statistical information, preferences and internet activity when you visit and use our website.
Make a purchase. When you make a purchase on our website, we collect your Personal Information, Contact Information, Financial Information, and Business Information.
Contact Us. When you contact us via email, live chat, or our social media accounts, we collect your Personal Information and any other information you choose to share with us.
Sign up to create an online account. When you create an online account with us, we collect your Personal Information and Contact Information.
Subscribe to our newsletter. When you subscribe to our newsletter or marketing emails, we collect your Personal Information and Contact Information.
Update your preferences. When you update your preferences (such as your direct marketing preferences and website preferences), we collect this information.
Request a return or refund. When you send a return or refund request, we collect your Personal Information, Contact Information, and Business Information.
Any other time you may provide us with Personal Information from time to time.
Why we collect Personal Information
We collect Personal Information to provide you with the best shopping and customer experience. The type of information Mamnus collects from you depends on the purpose for which it is collected.
Our primary purposes for collecting, holding, using and disclosing personal information are to:
Enable your use of the Website and the services available through the Website;
Communicate with you and create, process, confirm, ship and track your order;
Perform our contract with you;
Improve and maintain our business, Website and Services;
Send you marketing information about our products and services, special offers or promotions, upcoming events;
Communicate with you about any announcements, updated terms, conditions and policies, technical and administrative information;
Provide personalised content and optimised targeted advertising;
For direct marketing;
Register you as a customer of Mamnus;
Respond to your queries, requests or complaints;
For security purposes in connection with our business and the Website; and to comply with the law and meet any regulatory requirements applicable to our business.
Mamnus may also collect, hold, use and disclose personal information for other purposes explained at the time of collection, or as required or authorised by law, and for which you have consented.
Please note that if Mamnus cannot collect your personal information, we may not be able to provide certain services, including:
- services or products we offer on our website;
- provide you with information about products you have purchased or intend to purchase from our website in the future; and
- provide you with marketing information tailored to your preferences.
Other Information We May Collect
Mamnus may collect certain "non-identifiable information" to understand visitor behavior on our website and to enable us to improve the online services and experience we provide to you. Non-identifiable information is information that has never been tagged with a personal identifier or has had personal identifiers permanently removed. This information cannot identify a specific individual. The types of non-identifiable data that may be collected include your computer's IP address, browser type, the webpage you visited before visiting our website, time spent on Mamnus.com pages, most popular webpages, search activity on our website, and other statistics.
Unsubscribe or Opt Out of Direct Marketing
Mamnus will only use your personal information for direct marketing purposes if we have collected this information directly from you or have obtained your consent. By providing Mamnus with your email address, address and contact number, you consent to us contacting you for the purposes set out above. We may communicate this information to you via a variety of methods including email, SMS, MMS and post.
Mamnus only wants to communicate with you if you wish to hear from us. If you do not wish to receive direct marketing material from us, you can opt-out by:
- unsubscribing from email services using the "unsubscribe" or "manage preferences" links at the bottom of our emails, or
- contacting us at: support@mamnus.com
Disclosure of Personal Information to Third Parties
We may share your personal information with third parties where it is necessary or reasonably related to the provision of our products and services or the use of this website.
We may disclose personal information to:
- third parties or service providers we use in the normal course of business to assist us in providing products and services to you, such as shipping and delivery service providers; advertising or marketing partners and IT service providers;
- to comply with laws or regulations that apply to us, or to comply with any instructions from regulators and law enforcement agencies;
- credit reporting agencies, courts, tribunals and regulators when a customer fails to pay for products and services we provide to them;
- any other third party with your consent, as permitted by law.
When we disclose your personal information to third parties for these reasons, we will require them to comply with this Privacy Policy.
Business Transfers
If there is a change of control of our business, or a sale or transfer of business assets, Mamnus reserves the right to transfer any personal information and non-personal information contained in these databases to the extent permitted by UK law. By submitting your personal information through this website, you agree that your information may be transferred in these circumstances.
Cookie Policy
Mamnus may collect information about your use of and interaction with this website and online services using a technology called cookies. Cookies are small data files containing text that are sent to your browser by the website you visit. We set and store cookies for a variety of purposes. We use cookies to provide you with a better experience on this website, to enable us to understand website usage behavior and to personalize your online experience, including recognizing your computer or browser when you return to the website, storing your preferences, remembering items in your shopping cart or tracking pages you have visited.
By using our website and the online services offered through the website, you consent to the use of cookies in accordance with this privacy policy.
The main types of cookies we may use are:
Required cookies - these cookies are essential for the use of this website and disabling them may affect aspects such as security, website functionality and display of content. These cookies include security cookies used to authenticate users, prevent fraudulent use and protect user data.
Preference or functional cookies - These cookies remember preferences you set while browsing, such as language, currency or region, so that we can provide you with a more seamless and personalized online experience.
Analytical cookies - These cookies enable us to collect information about website usage behavior, including how users use different features of the website, the number of users on the website, the length of user sessions and the pages of the website that users visit. These cookies are designed to help us enhance your online shopping experience and improve the functionality and usability of the website.
Targeting or advertising cookies - These cookies are used to recognize user behavior on this website in order to send you advertising that is relevant to you and your interests, understand whether we are communicating with you effectively, and limit the number of times you see an advertisement. This means that after browsing our website, users may see advertisements for products and services offered through our website elsewhere on the internet.
Opt-out cookies:
If you do not want to accept cookies from websites, you can modify the settings of your device or internet browser to disable cookies. Please note that disabling cookies may affect your user experience and you may not be able to access or use certain features of the website.
How long we retain personal information
Mamnus will retain your personal information until we no longer need it for the purpose for which it was originally provided, or you request that your personal information be deleted. We may retain your personal information for longer periods of time for the following reasons:
Legal purposes - to comply with applicable UK laws and regulatory requirements and/or to protect our legal rights.
Security purposes - to protect you, others and us from fraud, abuse and unauthorized access.
Financial record keeping purposes - such as accounting, dispute resolution, compliance with tax and other financial regulations.
Direct communications purposes - we may reasonably retain records of direct communications between you and us.
If you are a registered account holder, we will retain your account information for as long as your account remains active. You may request deletion of your account in writing by sending an email to support@mamnus.com.
Please note that even if your account or personal information is deleted, our third-party providers may not delete it immediately and deleted information may remain in backup copies for a reasonable period of time after deletion.
Access or Correct Your Personal Information
You may request access to, correction or deletion of your personal information held by us by contacting us at support@mamnus.com. We will endeavor to respond to and process your request within a reasonable time. We may ask you to verify your identity before processing your request to ensure that the personal information we hold is properly protected.
If you have registered an account with the Website, you may review and correct certain personal information (such as your name, address and contact information) associated with your use of our services at any time. Simply log in to your account through the account feature of the Website to edit your personal information.
Security
Mamnus takes all reasonable precautions to ensure that personal information is stored securely in electronic and physical form and to protect it from misuse or unauthorized access. Our employees and agents are obliged to treat any personal information held by us as confidential.
Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure and we cannot guarantee its absolute security.
Payment Security:
When you provide personal information to conduct transactions on our website, your financial information will be transmitted through a PCI DSS Level 1 certified secure server and protected by Secure Sockets Layer (SSL) technology during checkout. SSL is a security technology that ensures that any data you enter in secure areas of the website is encrypted during transmission over the Internet, preventing it from being intercepted by outside parties. We use SSL data encryption technology to protect your personal information online and to create a secure online transaction environment for you. To ensure that SSL is effective, you must use an SSL compatible browser.
Links to Third-Party Websites
Any links provided on this website to third-party services that are not operated or controlled by us are provided solely for your convenience. We are not responsible for the privacy or security of such websites or platforms that are not covered by this Privacy Policy. When you click on a link on our website to a third-party website, you will be subject to the privacy policy of that third party, and we recommend that you read that policy before providing them with your personal information.
Your Rights
Right of Access: You have the right to request a copy of your personal information. This right applies to personal information that you have access to.
Right to rectification: You have the right to ask us to correct your personal information if it is inaccurate. You also have the right to ask us to supplement your personal information if it is incomplete.
Right to erasure: In certain circumstances, you have the right to ask us to erase your personal information.
Right to restriction of processing: In certain circumstances, you have the right to ask us to restrict further processing of your personal information.
Right to data portability: In certain circumstances, you have the right to receive and transfer personal information related to you. This only applies to personal information you have provided to Mamnus.
Right to object: At any time, you have the right to object to the processing of your personal information, in certain circumstances, such as direct marketing.
Right to complain: You have the right to complain to a supervisory authority.
Children's Privacy
Users must be at least 18 years old to purchase products and services through this website. This website is not intended for individuals under the age of 18. If you are a minor, you should obtain the consent of your parent or legal guardian to provide your personal information. If we discover that we have collected personal information of a minor without the prior consent of a verifiable parent or legal guardian, we will immediately take steps to delete that information and cancel the minor's account.
Complaints or Questions
If you would like to know more about how we handle your personal information, or if you have any questions, comments or complaints about our privacy policy, or if you believe there has been a breach of privacy laws or this Privacy Policy, please contact us by email at support@mamnus.com.
Changes to this Policy
We may review and update this Privacy Policy from time to time. All personal information held by Mamnus is governed by the most recent version of our Privacy Policy, which is available on our website at any time. We recommend that you review our Privacy Policy regularly before providing us with personal information so that you are aware of any revisions.
Contact Us
If you have any questions or comments about our privacy practices, you may contact us at:
Email: support@mamnus.com
Name: LAWRANCE VENTURES LTD
Address: Cedarwood Grove Lane, Chalfont St. Peter, Gerrards Cross, England, SL9 9LN
Version Date: July 2025